sOftbridge Technology

sOftbridge Technology is rated 3 out of 5 in the category computer software. Read and write reviews about sOftbridge Technology. sOftbridge Smart Monitoring Engine is a simple, yet powerful real-time Business Process Monitoring solution dedicated to IS/IT teams to proactively spot troubles in massive data flows and system’s complex configurations, in order to maximize QoS and reduce the number of customer complains to call centers. The solution employs both self-learning and process mining techniques to automatically discover core business processes of the organization. It recognizes and documents successful operations all the while detecting defaults, losses and rejections critical for the business. The software smartly spots the faulty elements, instantly reveals the root cause to alert operation and engineering teams much before the customers are impacted. • More revenue is secured, • Customer experience is much improved, • Number of helpdesk calls and complains cut, and • Overall technical support cost drastically reduced. The sOftbridge‘s value proposition is a game changer, that disrupt traditional way of monitoring systems and processes. Indeed it provides core businesses with a sharp analytical view of applications performance managing customers and revenue such as order, delivery and billing. Ultimately SoftBridge enables organisations to optimize and to ensure perfect execution of their critical business processes. The goal of sOftbridge is to become the market reference in term of Business Process Monitoring for businesses such as Telco, E-commerce, Entertainment, Utilities and Finance managing billions of customer business events impossible to scrutinize without employing highly performant and scalable Big Data and Artificial Intelligence latest technologies.